I Stalk, Therefore I Strategize

Dawn Bovasso   April 6, 2009

dawn_facebook2

Just a hair’s breadth away from breaching New York State Penal Code § 120.60.

There are two kinds of “Social Media Strategists.” The first, of course, is the kind we have at Razorfish and other agencies: people who tell you how to use Facebook to increase site traffic and to promote your brand. The second is much more common, but much less publicized: people like my best friend Maggie and me. We use Facebook, etc., for real strategy. And by “real strategy,” I mean “online stalking.”

Maggie, who is actually an accountant, is an extraordinary Social Media Strategist. Because she is socially and emotionally obsessed with several people – and because she has a lot of free time and is willing to overlook certain Terms of Agreement – she knows how to access, manipulate, and aggregate social content more than anyone I know. She knows each and every interaction on Facebook, including all of the limitations and loopholes.

Like Maggie, I have been known to do my fair share of stalking – I do tend to joke about it. But it was Maggie who came up with the idea of creating separate identities in other networks to access people in other cities; she realized that there were all kinds of permission levels that could be accessed through friend-of-friend connections and network permissions through these less-than-legit friends. I was impressed with her ability to access content that seemed to be off-limits.

(She has, since then, been called out by Facebook for violating their Terms; at the time she did it, she didn’t know it was against the rules (neither did I, for that matter). Her mistake though, was in the name choice: naming her identities things like “Sarah New York” was a dead giveaway. A CSer would have known better.)

As for me, I haven’t created any fake identities (I swear!), but stalking has turned me into a conflicted Social Media Specialist. For example, as a CSer, I think that it is a violation of privacy that you can access a stranger’s entire photo album just because one of your friends is in that album. But as someone who frequently looks for photos of people who are untagged and in obscure albums, I love it.  And I feel the reverse regarding the fact that businesses can’t see the profiles of their fans: as a CSer/UXer I don’t really care, but socially, I really want to be able to see those profiles.

Honestly, I wonder if I would have noticed any of these things had I just been using Facebook as a regular interactive CSer – or even a real Social Media Specialist! – and not some nosey, obsessive stalker. But either way, if you have any questions about Facebook or want to know anything about anyone, feel free to ask Maggie or me…

2 Responses

  1. Marc Tytus says:

    Regarding the Facebook photo album concern: The uploader of those photos gets to choose the level of privacy for the album. So he or she is explicitly allowing “friends of tagged friends” or “anyone” to view it.

    I’m sure most people just leave that option on the default setting though (and now I’m wondering what that is…)

  2. Dawn Bovasso says:

    I did some digging around on this (since I opened my account so long ago, the privacy settings have changed several times). The default now seems to be “Everyone” – no matter what the main security setting is for your profile; I think it used to be “Friends of Friends.” Anyway, I personally am glad the default is so public…

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